摘要
目的:探讨护理质量管理小组在神经内科的实施与效果。方法:成立护理质量管理小组,培训护士,评价护理质量;建立护理工作记录本,落实护理管理规章制度等。结果:质量管理小组的实施,确保了重点环节监控质量,提高了护士的工作责任感和职业成就感,提高护理服务质量和病人的满意度。结论:护理质量管理小组的实施,确保了病人安全,规范了护理管理流程,提高了护理质量和效率,使病人真正得到实惠。
Objective:To explore the practice and effect of nursing quality management group in neurology department. Methods:A nursing quality management group was ct up to train the nurses, evaluate the nursing quality;establish nursing recording notebook, implement the nursing management rules and regulations. Results :The practice of the nursing quality management group ensured the control quality for key links, increased nurse' s job sense of responsibility and occupation successes, improved the quality of nursing and increased patients satisfaction. Conclusion:The practice ensure the patients safety, raise the quality and efficiency of nursing service,stadardizate the nursing management,and let the patients really ecquire benefit from that.
出处
《护理实践与研究》
2009年第15期85-87,共3页
Nursing Practice and Research
关键词
护理质量
管理
效果评价
Nursing quality
Management
Effect evaluation