8HWANG P, LECHTENTHAL D J. Anatomy of organizational crises [J]. Journal of Contingencies and Crisis Management, 2000, 8(3): 129-135.
9Christine M Pearson,Judith A Clair. Reframing crisis management. Academy of Management [J]. The Academy of Management Review, 1998,23( 1 ) :60.
10GUPTA D K. An Early Warning about Forecasts: Oracle to Academics [M] //SCHMEIDL S, ADELMAN H. Early Warning and Early Response. Columbia International Affairs Online: Columbia University Press, 1998.