摘要
企业物流绩效综合评价的关键是怎样选择或建立评价模型,以及怎样根据评价模型建立评价指标体系.以企业物流绩效为研究对象,建立了一种较全面的二层次指标体系,综合考虑了客户、成本、服务水平、信息以及创新学习等各方面的绩效指标;利用AHP法确定一级指标和每个二级指标的权重,并对指标进行标准化处理,建立了AHP-TOPSIS评价模型;最后给出一个算例.
The key of performance enterprises logistics evaluation is how to choose or establish the evaluation model, and how to establish the indexes according to the model. In order to study the performance of logistics enterprises, the paper establishes a more comprehensive two-level system of indexes, considering all aspects of performance indexes, like customer, cost, and level of service, information and innovative learning. The paper employs the method of AHP to determine targets and indexes for each of two weight factos, measure the indexes, and establish the model of AHP-TOPSIS. Finally, the paper presents an example to illustrate.
基金
安徽省高校自然科学基金资助项目(kj2009b006)
安徽工程科技学院引进人才启动基金资助项目(2008yq002)
