摘要
目的:了解个性化服务这一新型护理模式的临床需求。方法:向130例住院患者发放自行设计的问卷,调查内容包括医院病房设施,知情同意,护理时间因人而异,出院后延伸化服务。结果:回收有效问卷126份。患者对个性化服务需求相对较大,普遍认为病房设施有待改进、人性化设计不够,注重知情同意和自主权,护理时间需因人而异、不希望在睡觉时被打扰,出院后延伸化服务需求大。结论:医疗机构和护理人员需重视患者的个体差异,致力于满足不同患者的需求,才能为患者提供真正的人性化、个性化的护理服务。
Objective： To discuss the clinical need for the new personalized nursing service model.Methods： 130 patients in hospital were investigated with a self-designed questionnaire.Survey included facilities and hospital environment,different nursing time by individual,additional services after discharge.Results： Age,educational achievement and times of hospitalization of patients were statistically significantly associated with the demand for personalized service.Conclusion： The clinical institutions and nursing staff should focus on individual differences among patients and be committed to meet the different needs.In this regard,the nursing staff will be able to provide patients with personalized people-oriented services.
出处
《天津护理》
2010年第2期68-69,共2页
Tianjin Journal of Nursing
关键词
个性化
护理服务模式
需求
Personalization
Nursing care model
Demand
