摘要
从强化服务意识、提升服务理念、加强心理知识培训几个方面阐述了构建和谐图书馆的途径,指出高校图书馆应倡导"以人为本"和"人性化服务"的理念。
This paper expounds the paths for constructing harmonious library from aspects of strengthening service consciousness,enhancing service concept,and strengthening psychological knowledge training,etc.,and points out that university library should advocat＂epeople-oriented＂concept and incarnat＂ehumanized service＂.
出处
《科技情报开发与经济》
2010年第12期38-40,共3页
Sci-Tech Information Development & Economy
关键词
高校图书馆
服务意识
服务理念
人性化服务
和谐图书馆
university library
service consciousness
service concept
humanized service
harmonious library
