摘要
概述了图书馆知识服务工作的概念和意义,指出只有工作人员的热忱服务,才能满足读者需求,提高读者满意度,增强竞争力。
This paper expounds the concept and significance of knowledge service of university library, and points out that only the dedicated service of librarians can meet the needs of readers, increase the satisfaction of readers and improve the competitiveness.
出处
《科技情报开发与经济》
2010年第14期65-66,共2页
Sci-Tech Information Development & Economy
关键词
高校图书馆
知识服务
借阅服务
university library
knowledge service
lcieculation service
