摘要
导游道德危险根源于导游这个职业本身的特点,如利益性质的不一致、导游人员聘用制度的特殊性与工资制度缺陷、导游工作缺乏事业心容易产生职业倦怠、不完善的监督机制等。由于这些原因的存在容易产生导游与游客之间的信任危机,而这种信任危机最终损害的还是旅行社的利益,应该采取一定的措施加以防范。
The issues of guiders＇ moral hazard stem from the professional characteristics：the benefit inconsistency,the employment system particularity and the payment system drawback,the professional exhaustion,and the incomplete supervision.It is necessary to take measures to prevent the confidence crisis between guiders and tourists that may cut into the profit of travel agencies.
出处
《安徽工业大学学报（社会科学版）》
2010年第1期56-58,共3页
Journal of Anhui University of Technology：Social Sciences
关键词
导游
道德危险
信任危机
guider
moral hazard
confidence crisis
