摘要
目的了解外科住院患者对非语言沟通形式的评价情况,为护士用非语言方式与患者进行沟通提供依据。方法就非语言沟通的各种形式,让100例外科住院患者进行评价,并对评价结果进行分析。结果 60%以上的患者认同体态语言沟通,并希望护士以良好的形体和精神状态与其沟通;希望沟通时与护士保持合适的空间;希望护士能够创造良好的类语言环境辅助彼此之间的沟通;希望病室内能有好的物理环境有利于他们的心理状态调整。另外,患者对于触摸这种沟通方式的认同还存在一定的分歧。结论大多数外科住院患者希望护士能够使用合适的非语言沟通形式进行交流,但少数患者仍缺乏对非语言沟通的认知。因此,护理人员应在日常工作中通过合理运用非语言沟通,使患者充分体会其优势,进一步促进护患关系和谐。
Objective To understand the assessment on nonverbal communication patterns for inpatients of chirurgery,which provides basis for clinical nursing.Methods 100 inpatients of chirurgery from Nanjing Gulou hospital participated were surveyed with a questionnaire on all kinds of nonverbal communication patterns.Results More than 60% of inpatients identifyed body language communication and hoped nurses communicate with good shape and mental status.Suitable space keeping,good physical environment in wards and good circumstances of analog language were expected by most of inpatients.Otherwise,part of inpatients had different views about communication of touch.Conclusion Communication between nurses and patients should be conducted with suitable nonverbal communication patterns.Since a few of inpatients still lack perception of nonverbal communication,reasonable nonverbal communication should be adopted to accept it.
出处
《护理学报》
2010年第14期6-8,共3页
Journal of Nursing（China）
关键词
外科
住院患者
非语言沟通
评价
chirurgery
inpatient
nonverbal communication
assessment
