摘要
目的:缩短住院病人急诊生化检验报告时间。方法:运用6Sigma管理方法,对住院病人急诊生化检验报告时间较长的问题进行调查分析,找出导致时间长的关键原因,采取针对性措施进行过程改进。结果:住院病人急诊生化检验报告时间由88min缩短到43min,合格率由33.4%提高到91.1%,DPMO由666084ppm降低到88582ppm。结论:6Sigma方法的应用显著缩短了住院病人急诊生化检验报告时间,优化工作流程,提高工作效率,提升医院的社会和经济效益。
Objectives:Shorten inpatient emergency biochemistry’s time. Methods:Six sigma management methods was used to analyze the problems and their causes of inpatient emergency biochemistry time delaying. Specific improvement measures were implemented. Results:Inpatient emergency biochemistry’s time was shortened from 88min to 43min. Qualified rate was increased from 33.4% to 91.1%.DPMO was reduced from 666084ppm to 88582ppm. Conclusions:Application of six sigma can help hospital shorten inpatient emergency biochemistry’s time, optimize work process, improve work efficiency, enhance social and economic benefits.
出处
《中国医院》
2010年第8期15-18,共4页
Chinese Hospitals
基金
广东省科技计划项目(2007B031302009)
海珠区科技计划项目(2008-Y-16)
