摘要
目的分析社区高龄独居老人健康状况、社区卫生服务利用情况和需求以及社区卫生服务满意度。方法以访谈形式,对五里桥社区80岁以上的独居老人进行问卷调查,获得有效问卷124份。结果 61.3%的高龄独居老人患病后首选社区卫生服务中心就诊,高血压和糖尿病的管理率分别为65.1%和67.2%。81.2%的高龄独居老人希望获得门诊诊疗以外的社区卫生服务项目。对社区卫生服务的总体满意率达95.2%,但部分项目满意度不足85%。突感不适时选择求助家庭成员或邻居的占67.0%。对社区初诊、分级医疗表示认可的占67.8%。结论高龄独居老人对社区卫生服务的需求意愿较大,总体评价较高,但利用率仍显不足,应采取多种措施,增进医患互信,提升社区卫生服务能力,提高对社区卫生服务的满意度。
Objective To imvestigate the heahh status of elderly persons who live alone （ EPWLAs）, the utilization of community health service and the degree of satisfaction. Methods Interview with EPWLAs of Wuliqiao community, 124 valid questionnaires were received. Results 61.3% of EPWLAs preferred community health center when they fall ill, the management of hy- pertension and diabetes were 65.1% and 67.2% ,81.2% of EPWLAs hoped to get other health services more than outpatient clinics. The overall satisfaction rate was 95.2% , while some items were less than g5%. 67.0% of EPWLAs resorted to family members or neighbors when they did not feel well. 67.8% of EPWLAs acknowledged first visit to community health center and medical treatment classification. Conclusion Some measures should be taken to improve the physician-patient relationship, enhance service capacity, and increase community health services satisfaction.
出处
《中华全科医学》
2011年第2期252-253,共2页
Chinese Journal of General Practice
关键词
高龄独居老人
卫生服务
社区
需求
Elderly persons who live alone
Health services
Community
Demand
