摘要
通过访问图书馆主页的方式,分别对中国和美国各8所高校图书馆的FAQ服务现状进行了调查和对比分析,在此基础上提出了对我国高校图书馆FAQ服务的启示。
Through visiting the library main page,this paper separately has carried on the investigation and the contrastive analysis on present situations of university library's FAQ service in China and the United States.Author proposes some enlightenments to our country's university Library FAQ service based on analysis.
出处
《河南图书馆学刊》
2011年第2期57-60,共4页
The Library Journal of Henan
关键词
中美
高校图书馆
FAQ服务
现状
启示
China and the United States
university library
FAQ service
present situation
enlightenment