摘要
在认知心理学领域,"复杂系统控制"实验法常被用于研究管理决策过程中隐性知识的生成及转化。复杂系统控制任务的一系列实验结果表明:高强度练习、言语指导、信息处理数量的降低、关键信息特征的增强、高水平的出声思考等都可以促进隐性知识的外显化;而任务难度与动机水平、观察学习则交互作用,共同影响隐性知识的生成。这些心理学实验结论对于企业隐性知识管理实践有重要的启示作用:高度经验与努力可以促进隐性知识转化;高水平表达与高效率沟通可以促进隐性知识转化;管理决策过程中识别并获取问题关键特征具有重要意义;科技创新领域工作者的成就动机不可过强;高难度任务下管理者应注重员工的实践参与等。
Complex-system-control model is an important experimental method in cognitive psychology which is specially used to study implicit knowledge acquirement and transfer in management decision.A series of experiments prove that implicit knowledge can be explicited through practicing,giving verbal report,decreasing information quantities,increasing salience of critical information and high level aloud thinking.The interaction between task complexity and motivation level,task complexity and observe learning,are also proved to have influences on implicit knowledge acquiring.Evidences above have significant influence on management practice： practice and effort help people transfer implicit knowledge into explicit knowledge;high level expression and communication also promote the transfer;identifying critical information characteristics is significant in decision making;high level motivation is not suitable for technological workers and innovators and people should learn through practice in difficult tasks.
出处
《情报杂志》
CSSCI
北大核心
2011年第9期127-131,共5页
Journal of Intelligence
关键词
隐性知识
复杂系统控制
外显化
implicit knowledge complex system control explicit knowledge
