摘要
In this paper, the incorporation and use of ICT （Information and Communication Technologies） in organizations are recognized as a process that occurs in stages involving progressive levels of maturity towards the integration of the extended value chain. In the beginning, ICT are applied to the digitalization of tasks and processes within the organization that facilitates the transition to the stage of integration of information systems and internal communication. Once this level of maturity is reached, it is possible to extend the application oflCT in inter-organizational processes. The main objective of this work is to identify factors that encourage the integration of inter-organizational information systems and the development of the extended value chain. One of the difficulties that this kind of study has to face is on the lack of precise empirical tools that enable comparability of results, both in time and between sectors and countries. It is therefore necessary to perform specific works that shed light on whether the efforts of local organizations to integrate ICT enhance collaborative processes with the environment and the factors influencing these results. It was applied a mixed methodology that combines ad-hoc survey and Tool Assessment Websites, carried out on 23 industrial manufacturing companies located in Rosario and Cordoba Argentina. The search was oriented to the identification of a limited number of indicators, but with the advantage of being amenable to being followed in time, for a number of companies in the region under study. The results indicate that companies with customers and/or suppliers abroad denote a higher level of maturity in the application of ICT.
