摘要
随着西藏旅游业的逐步发展,景区内部服务人员的素质逐渐成为制约西藏旅游业发展的瓶颈。文章结合西藏自治区旅游业"十一五"期间发展状况,分析了通过培训提升内部服务人员综合能力的必要性,并提出了符合西藏实际的旅游景区内部服务人员培训体系。
With the gradual development of Tibet＇s tourism, the quality of the service personnel of tourist attractions has become a major constraint to the development of Tibet＇s tourism. Based on the development of Tibet＇s tourism during the Eleventh Five-Year Plan period, this article analyses the necessity of promoting the integration capacity of the servicer personnel through training. In addition, a training system for the service personnel is constructed to be proper for the actual situation of Tibet＇s tourism.
基金
2009年度西藏自治区高等学校人文社会科学研究项目"西藏旅游人力资源开发与对策研究"阶段性成果
项目号:藏教高【2008】33号
关键词
西藏旅游
培训
需求分析
Tibet＇s tourism
training
demand analysis
