摘要
以患者为中心,提供优质服务。培育全程优质的服务理念,不断改善服务态度,提高护理技术水平,同时加强管理力度,不断总结经验,提高护理服务质量,使患者满意度提高。
To take the patient as the center,providing quality services. Cultivating the whole concept of quality service ,and continuously improve the service attitude, raise the technological level of care, at the same time, strengthen management, and constantly sum up experience. Improve the quality of nursing service,to improve patient satisfaction.
出处
《中国现代医生》
2011年第35期116-117,共2页
China Modern Doctor
关键词
护理服务
优质
Nursing service
Quality
