3Ke Liu,Allison Squires,Li-Ming You. A pilot study of a systematic method for translating patient satisfaction questionnaires. J Adv Nurs,2011,67(5) :1012-1021.
4Jeanine S, Steven D. Patient satisfaction with birthing center nursing care and factors associated with likelihood to recommend institution. J Nurs Care Qual,2011,26(2) :178-185.