摘要
医院危机事件已经成为各大医院必须认真对待的重大问题，危机事件处理是否得当不仅关系到医院的形象，更关系到医院的生存与发展。本文结合常州市第一人民医院在危机管理中采取的一系列措施，探讨医院危机管理的对策和方法。
critical incidents are significant for the management of hospitals, and it may even be critical to the survival and development of the hospital. This article introduces a series of practices adopted by the First People＇s Hospital of Changzhou conducted in cases of crisis, and discusses the strategies and measures in hospital crisis management.
出处
《中华医学科研管理杂志》
2012年第1期15-16,23,共3页
Chinese Journal of Medical Science Research Management
关键词
医院
危机管理
应对策略
Hospital
Crisis management
Strategy
