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地铁行车调度员胜任力研究 被引量:16

On the Competence of Subway Dispatchers
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摘要 地铁调度系统是一个复杂的人-机-环境系统。行车调度作为该系统中的重要组成部分,其职业能力的发挥直接决定了线路的运营安全和运输效率,有必要对地铁行车调度职业能力进行研究。介绍了胜任力的概念。运用结构化的O*NET工作分析问卷和行为事件访谈法构建地铁行车调度员胜任力模型,包括21项基准性胜任力和5项鉴别性胜任力。结果表明胜任力模型的应用是有效的。 Subway dispatchers play an important role in subway dispatching system a very complicated man-machine-environ- ment system, and their occupational aptitude directly influences the safety and efficiency of subway operation. It is really nec- essary to study the occupational aptitude structure of subway dispatchers and the conception of competence. Thus,a competence model of subway dispatchers is established by using occu- pational information network (O * NET) analytic questionnaires and behavioral event interview (BEI), including 21 threshold competences and 5 differentiating competences. This model is testified in practical works.
出处 《城市轨道交通研究》 北大核心 2012年第2期5-9,18,共6页 Urban Mass Transit
基金 轨道交通控制与安全国家重点实验室基金项目(RCS2008ZT003)
关键词 地铁行车调度员 工作分析 行为事件访谈 胜任力 subway dispatcher job analysis behavior event in- terview competence
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参考文献6

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二级参考文献12

  • 1蔡于.轨道交通行车调度员应急处置分析与对策[J].城市公用事业,2006,20(3):13-15. 被引量:21
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