基于和谐管理理论的提升业务与IT融合研究被引量：1

The Fusion of Business Promotion and IT:Based on Harmonious Management Theory

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摘要在企业信息化过程中,如何提升业务与IT融合进而为企业带来竞争优势,一直是学术界和实践界最为关注的问题之一。针对这一问题,在对业务与IT融合已有文献进行评述的基础上,采用规范分析的方法,借鉴和谐管理理论提供的复杂管理问题的解决之道,从制度、组织结构、流程和绩效考核的完善与优化切入建立谐则体系,从IT部门与企业高层领导、业务部门之间信任关系的建立、良好工作环境的营造及合作文化的培育切入建立和则体系,并通过谐则与和则的互动耦合,给出了提升业务与IT融合的途径和措施,为这一问题的研究提供了新的思路。 In the process of enterprise informatization, the competitive advantage associated with the fusion of busi- ness promotion and IT has been one of the focuses of the academia and the industry as well. Based on a review of existing literature on the fusion of business promotion and IT and borrowing from the harmonious management theory, this paper proposes to build a Xie principle system by improving and optimizing institutions, organizational structures, processes and performance assessment. It also proposes to build a He principle system by strengthening trust between the IT department and the senior management and business departments, building good working envi- ronment and nurturing cooperative culture. It further puts forward means and measures to achieve the fusion of business promotion and IT by making use of the interaction of the Xie principle and the Ze principle. Such study provides a new approach for the study of the fusion of business promotion and IT.

作者戚桂杰顾飞

机构地区山东大学管理学院

出处《山东大学学报（哲学社会科学版）》 CSSCI 北大核心 2012年第2期53-59,共7页 Journal of Shandong University(Philosophy and Social Sciences)

基金国家社科基金项目"基于和谐信息化及复杂系统视角的企业动态能力构建"(09BTQ023) 山东大学研究生自主创新基金项目"企业和谐信息化工具库构建"(yzc10020)

关键词业务与IT融合和谐管理谐则体系和则体系 fusion of business and IT Hexie （harmonious） management X/e Principle system He Principle system

分类号 F270.7 [经济管理—企业管理]

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