摘要
参照IS09001质量管理标准,用系统与过程方法建立科学的培训管理和培训效果评价体系。将培训的全过程看作是生产服务的过程,以顾客为关注的焦点,采用过程方法,利用PDCA循环实现持续改进。
With reference to the IS09001 standard quality management standards, the paper uses the system and process method to establish scientific training management and training evaluation system. The whole process of training is the process of production and service, customer is the focus and the process method and PDCA cycle are used to achieve continuous improvement.
出处
《价值工程》
2012年第11期187-188,共2页
Value Engineering
基金
辽宁省教育科学"十一五"规划2010年度立项课题
课题编号:JG10EB028
关键词
培训效果
PDCA循环
持续改进
质量管理体系
training evaluation
PDCA cycle
continuous improvement
quality management system
