摘要
综述了电子商务对物流服务质量直接影响到客户的满意度，因此，研究电子商务环境下物流服务发展问题及对策，已成为不可避免的课题。浅析了电子商务与物流服务的关系以及电子商务环境下物流服务发展中存在的问题，并提出了电子商务环境下物流服务解决策略。
This paper summarizes the e-commerce on logistics service quality directly affects customer satisfaction,and therefore the study of logistics services, e-commerce environment and development strategies,has become an inevitable issue.Analysis of the relationship between e-commerce and logistics services as well as the development of e-business environment,logistics problems,and proposed e-business environment,logistics and service solutions strategy.
出处
《中国电子商务》
2012年第3期40-41,共2页
E-commerce in China
关键词
物流服务
解决策略
电子商务
ogistics service Solving strategies E-Commerce
