摘要
目的:探讨手术室实施优质护理服务的效果。方法:成立领导小组,统一认识,对患者和医师实施优质护理服务,定期质量检查和满意度调查。结果:实施优质护理服务后,手术室护理质量和满意度均高于实施前,差异有统计学意义(P<0.01,P<0.05)。结论:优质护理服务能够有效提高手术室护士综合素质、护理工作质量和满意度。
To explore effect on improving the high - quality nursing service in operating room. Methods：A leading group was set up to unified and guide understanding. The high -quality nursing service was applied to patients and doctors. The checks and satisfied survey were used periodically. Re- suits ：The nursing quality and the satisfaction for patients and doctors were significantly improved comparing with that before implementing the project （P 〈 0.01, P 〈 0.05 ）. Conclusion：To carry out high -quality nursing service can effectively improved the overall quality of nurses, the nursing quality and the satisfaction for patients and doctors.
出处
《护理实践与研究》
2012年第7期135-137,共3页
Nursing Practice and Research
关键词
优质护理服务
手术室
护理质量
满意度
High - quality nursing service
Opel
ating room
Nursing quality
Satisfaction
