摘要
目的探讨视频显示终端(VDT)作业人员职业紧张、职业倦怠及其与工作能力的关系。方法通过分层整群随机抽样的方法,抽取银行职员、话务员、公务员及其他VDT作业人员1 100人进行问卷调查,采用工作能力指数(WAI)量表、工作紧张测量问卷(JSS)和职业倦怠问卷(CMBI)衡量工作能力、职业紧张程度和职业倦怠水平,分析VDT作业人员不同工龄、不同职业紧张水平、不同职业倦怠水平的差异及其与工作能力的关系。结果不同工龄VDT作业人员的工作能力指数差异有统计学意义(P<0.01);3个不同职业紧张水平组作业人员的工作能力比较差异有统计学意义(P<0.01),两两比较差异有统计学意义;3个不同职业倦怠水平组作业人员的工作能力状况比较差异有统计学意义(P<0.01);工作能力指数与工作紧张指数、职业倦怠总分均呈负相关。结论职业紧张和职业倦怠是影响VDT作业人员工作能力的因素。
Objective To discuss the relationship among the occupational stress,job burnout,and working ability in Video Display Terminal Operators.Methods Through stratified cluster random sampling method to extract the bank staff,1100 attendant,civil servants and other VDT workers（n=1 100）.A questionnaire survey were conducted using the scale of the work ability index（WAI）,work stress measurement questionnaire（JSS） and careerburnout（CMBI） to measure working ability,occupational stress and burnout levels.To analyze the VDT staff of different seniority,different occupational stress level,the differences in the levels of burnout and its relationship with the working ability.Results Length of service between different working ability index of the existence of significant difference（P〈0.05）.In three different levels of occupational stress group compared with the situation of the working abilities of statistical differences（P〈0.05）,the pair wise comparisons have statistical difference too.In three different levels of occupational burnout group compared with the situation of the working abilities of statistical differences（P〈0.05）.Working ability index and working strain index,job burnout scores were negatively associated.Conclusion Occupational stress and job burnout are both the factors to influence the work state of ability in VDT Operators
出处
《新疆医科大学学报》
CAS
2012年第6期781-784,共4页
Journal of Xinjiang Medical University
基金
新疆维吾尔自治区高校科研计划项目(XJEDU2009S51)
关键词
视频显示终端
工作能力
职业紧张
职业倦怠
Video Display Terminal
working ability
occupational stress
job burnout
