摘要
消费者撤回权是《消费者权益保护法》修改中的核心问题。目前学界对撤回权制度的利益衡量和具体规则的研究尚不充分。撤回权制度最重要的是保证该制度能够实现消费者和经营者的利益平衡,避免消费者和经营者的机会主义行为,使其有效运作且能被双方接受。为此,撤回权只适用于有限的消费者交易类型,只能在合理的撤回权期间如14天而非30天内行使,同时法律应规定消费者承担货物或接受服务的返还成本或相应费用,经营者及时返款、信息披露义务以及义务违反的不利后果等具体规则。因此,消费者权益保护法仍需较大修改,撤回权才可被接受且实现其应有功能。
Consumers' right of withdrawal is the core in the amendment of Consumer Protection Law. Academic circles have studied on the interest balancing and concrete rules of the right deficiently. The justifications of the right is divergent, the most important one is to ensure the achievement of the interest balance between traders and consumers and avoid the opportunism behaviors of them to make the system operate efficiently and be accepted. Therefore, right of withdrawal just applies to certain kinds of consumer transactions in rational time, and the law should stipulate the restitution costs or relevant fees that consumers should pay if they assume goods or accept services, the traders' obligations of returning money in time and information disclosure as well as the adverse effects if traders violate the obligations. The Consumer Protection Law still needs to be amended to achieve the application functions of the right of withdrawal.
出处
《浙江社会科学》
CSSCI
北大核心
2012年第7期58-64,156-157,共7页
Zhejiang Social Sciences
基金
国家社科基金青年项目"合同法中预期与信赖保护研究"(10CFX044)
吉林大学科学前沿项目"新时代背景下格式合同规划的逻辑与制度研究"(2011QY027)
关键词
撤回权
消费者
消费者权益保护法
利益衡量
效率
Right of Withdrawal, Consumer, Consumer Protection Law, Interest Balancing, Rule Design