4Wilson J. Volunteering[J]. Ann Rev Sociol, 2000, 26: 215-240.
5Eyler J, Dwight E, Giles J R. Where's the learning in se> vice~learning[M]. San Francisco : Jossey-Bass, 1999 : 23.
6Yam B M, Rossiter J C. Caring in nursing:perceptions of Hongkong nurses[J]. J Clin Nurs, 2000,9 (2) : 293-302.
7Jenkins V, Fallowfield L. Can communication skills training alter physiciansr beliefs and behavior in clinics? [J]. J Clin Oncol,2002,20(3) :765-769.
8Walton J. The changing environment : new challenges for nurse educators[J]. J Nurs Educ, 2004,35 (9) : 400-405.
9Laschinger H K, Finegan J, Wilk P. New graduate burn- out: the impact of professional practice environment, work place civility, and empowerment [J]Nurs Econ, 2009,27 (6) :377-383.
