摘要
医院后勤保障服务是医院服务价值链中不可或缺的重要一环。文章介绍了东阳市人民医院近年来在后勤保障领域实施一系列精细化管理措施的主要做法,认为将精细化管理的理念和方法融入医院后勤管理领域具有十分明显的应用推广价值。
Hospital logistical services is an important part of an integral part of hospital services value chain. The article describes the main approach of Dongyang People's Hospital in recent years in the field of logistics support to the implementation of a series of lean management measures. It shows that introduces lean management concepts and methods into the field of hospital logistics management has a very clear application value.
出处
《中国医院》
2012年第11期16-18,共3页
Chinese Hospitals
基金
卫生部医院管理研究所医院可持续发展研究项目[2011ZHA-YZJ205]
[2010ZHA-YZJ207]
关键词
医院后勤
精细化管理
hospital logistic management, quality management, quality control circle