摘要
为了从用户评论中及时、准确的获取用户群体对软件及服务的满意度,从而发现用户期望,为软件的改进提供依据,实现了一个对中文软件评论进行情感倾向性分析的系统。系统从网络上收集软件的用户评论数据,通过无监督的方法识别出评论中的用户关注点和情感倾向,将结果以可视化的方式展现给开发者。通过在真实数据上的测试,表明了该系统的有效性。
In order to obtain users' satisfaction from users~ reviews timely and accurately, and then help software developers to understand users true demands and offer reference for software improvement, an opinion mining system for Chinese software re- views is implemented. The system collects software reviews on the internet, and then identifies the user concerns and the senti- ment tendency by unsurprised method. Finally, the reviews mining results are shown to software developers with visual inter- face. Experimental results on real data sets demonstrate the validity of the system.
出处
《计算机工程与设计》
CSCD
北大核心
2013年第1期163-167,共5页
Computer Engineering and Design
基金
国家自然科学基金项目(60803023、60903050、61100071、60873072)
国家973重点基础研究发展计划基金项目(2007CB310802)
关键词
中文软件评论
意见挖掘
软件特征
观点词
情感倾向
Chinese software reviews~ opinion mining~ software feature~ opinion word~ sentiment orientation~