摘要
为提高政府危机管理能力,降低危机造成的损失,利用基于α截集的模糊TOPSIS法对政府危机管理绩效进行评价。采用平衡积分卡(BSC)构建出包含四个维度10个指标的政府危机管理绩效评价指标体系,为了克服定性指标难以度量的缺点,利用模糊评价语言将评价指标全部转化成三角形模糊数,通过选取不同α截集又将模糊数转化为区间数,利用模糊TOPSIS法对评价对象进行模糊相对贴近度的计算,然后进行去模糊化处理,从而评价出政府在各项危机事件中的管理绩效。最后通过案例分析表明所建评价指标体系以及评价方法的合理性和有效性,可为相关政府部门在危机管理过程中提供决策支持。
In order to improve the government crisis management ability and reduce the loss caused by the crisis, the performance of government crisis management is evaluated by α cut sets of fuzzy TOPSOS method. Firstly, including 10 indices about the government crisis management performance evaluation index system is established by balanced score card （BSC）. Secondly, in order to overcome the disadvantages of qualitative indexes are difficult to measured, evaluation indexes are transformed into triangular fuzzy numbers by using fuzzy evaluation language. Then by choosing different α cut sets and fuzzy numbers into interval number, use the method of fuzzy TOPSIS evaluation objects by fuzzy relative to the calculation of degree, then go to blur processing, thus evaluation about the government crisis management performance is obtained. Through the case analysis shows that the evaluation index system and the evaluation method are rational and available, which can provide decision support for the related government department in crisis management process.
出处
《上海管理科学》
CSSCI
2013年第2期90-94,共5页
Shanghai Management Science
基金
教育部人文社会科学研究规划基金项目(10YJA630193)
