摘要
医患关系紧张是当前医疗服务中十分突出的问题,医患沟通不畅是引起医患关系矛盾的主要因素。本文分析了医患间存在的问题,提出了改进措施:必须加强服务意识,提高沟通能力和技巧,增进医患间的相互信任、理解。通过换位思考,建立良好医患关系。和谐的医患关系是提高医疗质量,减少医疗纠纷的重要保障。
It is a very prominent problem that the doctor-patient relationship is nervous in current medical services, and the doctors and patients＇ bad communication is the main factor which causes the contradiction of doctor-patient relationship. This paper analyzes the existing problems between the patients and doctors, and puts forward the improvement measures： We must strengthen service consciousness, improve communication skills, and enhance mutual trust and understanding between patients and doctors. Through the perspective-taking, we can establish good doctor-patient relationship. Harmonious doctor-patient relationship is the safeguard to improve the medical quality and reduce medical disnutes.
出处
《价值工程》
2013年第20期328-328,F0003,共2页
Value Engineering
关键词
医患关系
媒体导向
体制
沟通
对策
the doctor-patient relationship
the media guiding
system
communication
countermeasures
