摘要
应用科学的管理工具使经验性管理逐渐转向科学化管理是提高护理质量管理水平的关键。近年来,品管圈(qualitycontrol circles,QCC)作为一种科学的管理工具逐渐被引入护理质量管理中。2013年初我院护理部组织成立了"外科品管圈推动小组",推动开展QCC,督促指导临床护理单元成立了9个品管圈。QCC的开展促进了临床护士主动参与管理的意识,掌握并运用现代质量管理的手段和工具,共同发现和解决问题,用实证改善临床的管理,掌握科学化的管理技能,不断提高临床护理质量。
It is the key to improve nursing quality management through applying scientific management methods and change the empirical management to the scientific management. In recent years, QCC （quality control circles） as a scientific man- agement tool has been gradually introduced into the nursing quality management. In the early of 2013, our hospital nursing department found surgical QCC nursing group-and promoted QCC. Nine quality control circles in clinical nursing group have been founded through supervision and guidance of nursing department. It made clinical nurses participate nursing quality management actively through carrying QCC. Clinical nurses learn and use modern quality management methods to find and solve nursing problems meeting in daily work. They also improve nursing quality management continuously through using scientific management methods and actual case.
出处
《医学与哲学（B）》
2013年第8期94-96,F0003,共4页
Medicine & Philosophy(B)
关键词
品管圈
护理
质量管理
quality control circles （QCC）, nursing, quality management （QM）
