摘要
目的探讨PDCA循环对降低患者身份识别缺陷率的作用。方法成立患者身份识别检查小组，采用PDCA管理方法，对2012年6～9月全院32个病区1000例住院患者进行患者身份识别缺陷调查，分析原因，采取相应改进措施，并于2013年1～3月再次对1000例次患者身份识别缺陷进行检查。结果实施PDCA循环后，患者身份识别缺陷从改进前的28．10％降至8．40％，两者比较，差异有统计学意义（P〈0．01）。结论应用PDCA循环实施患者身份识别缺陷管理，可降低患者身份识别缺陷率，保障患者安全。
Objective To lower patient identification errors through running PDCA cycles. Methods A patient identification inspection team was established, and ran PDCA cycles to lower patient identification errors. The team conducted an investigation on patient i- dentification errors reported in June through September, 2012, 1000 hospitalized patients from 32 units involved. Then they ana- lyzed the causes of the errors, and implemented corresponding improvement measures. Later, patient identification errors reported in January through March, 2013, were verified, with another 1 000 hospitalized patients involved. Results After running the PDCA cycle, the incidence rate of patient identification errors dropped from 28. 10% to 8.40%, with significant difference found（P〈 0.01）. Conclusion Application of PDCA cycles helps cut down patient identification errors, and ensure patient safety.
