摘要
目的探讨"银医一卡通"信息系统在外科门诊护理管理中的应用与效果。方法应用"银医一卡通"信息系统为门诊患者提供预约挂号、分时段就诊、费用发生地缴费等诊疗服务。结果 "银医一卡通"信息系统应用后患者对外科门诊的满意度提高(P<0.01),患者在诊区的候诊时间缩短(P<0.01)。结论 "银医一卡通"信息系统的应用可优化诊疗流程,缩短患者等候时间,提高患者的满意度。
Objective To explore the application and effects of ＂bank-medical card＂ information system in nursing management of outpatient clinics.Method The ＂bank-medical card＂ information system was used to provide appointments registration and arrangement for patients,and pay the fees at the occurred place.Results The patients＇satisfaction were increased （P ＜ 0.01） and the waiting time was reduced after the application of ＂bank-medical card＂ information system （P ＜ 0.01）.Conclusion The ＂bank-medical card＂ information system can optimize the process of diagnosis and treatment,reduce the waiting time for patients,and increase patient satisfaction.
出处
《护理管理杂志》
2014年第3期215-216,共2页
Journal of Nursing Administration
关键词
银医一卡通
信息化系统
护理管理
bank-medical card
information system
nursing management
