摘要
服务是图书馆的基本职能,也是核心职能。图书馆服务能力的强弱直接决定图书馆服务职能的实现。图书馆服务能力基础理论问题是研究图书馆服务的基本问题之一。现有文献多集中于图书馆服务能力建设的策略性研究,而对图书馆服务能力的基础理论研究不够重视,缺乏系统性研究和基础理论共识。论文侧重于对宏观基本理念的辨析与探讨,而非微观操作层面的研究,较系统地分析了图书馆服务能力涉及的基本问题:概念、属性、结构、形成、评价及提升。
Service is the basic function of the libraries, and also the core function of them. The library service ability directly determines the realization of the library service function. The basic theory of the library service ability is one of the basic researches on library service. Present literatures which study on the library service ability focus more on the exact measures for promoting the service ability of the libraries, while the research on basic theory of the library service ability are not paid much attention by researchers, and systematic researches are rare, the theoretical consensus have not been reached yet. This paper focuses on the macro study and analysis of the basic concept rather than micro research on the operational level. The basic problems involved in the library service ability are analyzed systematically： concept, attribute, structure, formation, evaluation and promotion.
出处
《新世纪图书馆》
CSSCI
2014年第7期13-17,共5页
New Century Library
基金
陕西省社会科学信息学会科研培植项目“陕西高校图书馆特藏建设与服务研究”(项目编号:shshx2012011)
陕西省图书馆学会项目“面向大数据时代的图书馆知识服务创新研究”(项目编号:131003)成果之一
关键词
图书馆服务
服务能力
基础理论
Library service. Service ability. Basic theory.
