摘要
介绍PDCA循环理论的基本内涵,具体阐述PDCA在医院图书馆流通和读者服务中的运用,包括计划阶段、实施阶段、检查阶段、改进阶段,指出运用PDCA循环法指导图书馆流通服务工作,有助于促进图书馆服务质量的全面提升。
The paper introduces the basic connotation of PDCA brary circulation and reader service concretely, including plan, do, of library circulation service work could improve its service quality. circulation theory, elaborates the application of PDCA in hospital licheck and action stages, points out that using PDCA as the guidance
出处
《医学信息学杂志》
CAS
2014年第6期78-81,94,共5页
Journal of Medical Informatics
关键词
PDCA循环法
医院图书馆
流通
读者服务
PDCA circulation method
Hospital library
Circulation
Reader service