摘要
巡回参考咨询服务是一种新的参考咨询服务模式,最基本的特点是馆员离开固定的参考台,巡回书库、电脑使用区等馆内场所,甚或离开图书馆在校内合适的地点提供信息咨询服务。巡回参考咨询服务依托于以"用户为本"的服务理念和先进的信息技术,有助于消除"图书馆焦虑症"、宣传参考咨询服务和加强图书馆员与用户之间的个人关系,是一个值得推广的模式。
Roving reference is a new reference model, Reference librarians need to be perceived as available and willing to assist and extend their serv ices to users out of their institution. Roving reference which provides valuable point of-need assistance and instruction is a strategy to reduce “library anxiety”, advertise reference service and strengthen person relations between lihrarians and their users.
出处
《图书馆工作与研究》
CSSCI
北大核心
2014年第8期87-89,共3页
Library Work and Study
