摘要
目的调查社区药学服务现状,分析社区居民及医务人员对社区药学服务的需求状况,为提升社区药学服务质量和政策制定提供参考。方法采取问卷调查的形式,分别针对社区居民和社区药师为对象设计问卷调查表,进行随机问卷调查收集资料并统计分析。结果 66.8%的社区居民选择社区卫生服务中心为获取药品的主要途径,居民家中备用药主要以感冒发烧类、腹痛腹泻类、常见慢性病药、外伤药品、抗生素等为主,其中只有16.8%的社区居民明确表示按说明书中贮存要求存放药品,70.6%的社区居民表示会在不同条件下自行使用抗生素,82.8%的社区居民自认为存在用药误区,超过98.0%的社区药师认为药学服务重要,89.1%的社区药师迫切希望提高自身的药学服务能力,希望与大医院合作的需求度高。结论社区居民存在不合理用药、不合理存放药品等现象,社区居民对药学服务的期望与日俱增,社区药师期望提高自身药学服务能力。
Objective To survey the current status of community pharmacy care, analyze the needs of both community residents and medical staff for community pharmacy care, and provide references for improving the quality of community pharmacy care and policy making. Methods The form of questionnaire was taken for community residents and community pharmacists from community health service centers, a random survey was conducted to collect information for statistical analysis. Results Sixty-six point eight percent of community residents selected community health service center as the main choice for obtaining drugs. The residents＇ home-stored drugs were mainly for cold/fever, abdominal pain/diarrhea, common chronic diseases, external wounds treating and antibacterial. Only 16.8% of community residents stored the drugs according to instructions, 70.6% would use antibacterial drug by themselves under various circumstances, 82.8% thought there were errors in drug usage, over 98.0% of community pharmacists recognized the importance of pharmaceutical care and the needs for further development. 89.1% of them were eager to improve their own capability of serving and have the needs of collaboration with large hospitals. Conclusion Improper drug usage and storage are common among community residents. Their expectations for pharmaceutical service are increasing. And community pharmacists expected to improve their own pharmacy service capability.
出处
《中国现代医生》
2014年第30期108-111,共4页
China Modern Doctor
基金
浙江省温州市科技局项目(R20110102)
浙江省康恩贝医院管理软科学研究项目(2011ZHA-KEB104)
关键词
社区药学服务
现状与需求
调查分析
Community pharmaceutical care
Current status and requirements
Investigation and analysis
