期刊文献+

非营利性社会组织能力建设中的人力资源紧张及其纾解 被引量:8

The Difficulties and Solutions for the Human Resources Dilemma in the Ability Construction of the Social Organizations as the Private Non-enterprise Unites
下载PDF
导出
摘要 社会组织在国家治理体系中扮演着越来越重要的地位,其参与社会治理的能力是亟待解决的问题。人力资源是任何一个组织发展的核心资源,目前非营利性社会组织在提供服务中呈现出专业水平不足的根本原因在于人力资本专有性程度不足,从而导致专业化职业化程度不高。作者认为,解决这类组织人力资源困境的关键是构建从业人员的胜任素质模型并进行资格认证,并以此为基础完善相关政策与制度措施,通过胜任素质模型来招募和管理从业人员,提升非营利性社会组织人力资源的职业化与社会服务的专业化水平。 The social organizations play a more and more important role in national governance system. The key to the question is their abilities to participate in the social governance. Human resource is the core of any organization development resources. The social organizations including the private non- enterprise unites presents the low degree of expertise when providing social services,the fundamental reason is lack of professional staff. Its root cause lies in the value of the human resource in the social organizations has been underestimated and the related systems and measures are imperfect. The author thinks that the key solution which solves the problem is to construct the stratified private non- enterprise unites practitioners competence quality model,and perfecting the relevant policy and institutional measures on the basis. According to the model,the social organizations recruit and manage the organization members.
作者 刘兰华
出处 《兰州学刊》 CSSCI 2014年第11期157-163,共7页
基金 国家社科基金青年项目"社会企业商业模式创新的路径与评估机制研究(项目编号:13CGL123) 国家自然科学基金青年项目(项目编号:71402067) 山东省优秀中青年科学家科研奖励基金(项目编号:BS2013SF012)
关键词 社会组织 治理能力 人力资源 胜任素质 专业化 social organization governance ability human resource competence quality professionalism
  • 相关文献

参考文献13

  • 1Williamson, Oliver E. ( 1981 ). "The Economics of Organization : The Transaction Cost Approach," [ J ]. American Journal of Sociology, 87 : 563.
  • 2[美]彼得·德鲁克.非营利组织的管理[M].吴振阳,译.北京:机械工业出版社,2007:187.
  • 3A. Passey, L. Hems & P. Jas, "The UK Voluntary Sector Almanac 2000" [J]. London : NCVO Publications,59 - 77.
  • 4Hochschild, Arlie Russell. The Managed Heart : Commercialization of Human Feeling [ J ]. Berkeley : University of California Press. 1983:7.
  • 5D. Zapf," Emotional Work and Psychological Well -being:A Review of the Literature and Some Conceptual Considerations,"[ J]. Human Resource Management Review, Vol. 12, No. 2 ( 2002 ), pp. 237 - 268.
  • 6http ://www. bls. gov/ncs/ocs/sp/ncb10831, pdf[ EB/OL].
  • 7J.A. Morris & D. C. Feldman, "The Dimensions, Antecedents, and Consequences of Emotional Labor," [ J 1. Academy of Management Review, Vol. 21 ,No. 4(1996) ,pp. 986 - 1010.
  • 8张冉,玛瑞迪斯.纽曼.情绪劳动管理:非营利组织人力资源管理的新视角[J].浙江大学学报(人文社会科学版),2012,42(2):5-21. 被引量:44
  • 9B. Clayton," Day Care Coats Slam Parents, "http ://cityguide. news - press, com/fe/childcare/Pocketbook, shtml,2012 - 01 - 12 [ EB/OL].
  • 10England, Paula( 1992 ). Comparable Work : Theories and Evidence. New York :Aldine de Gruyter.

二级参考文献42

  • 1H.Hansmann,"The Role of Nonprofit Enterprise,"Yale Law Journal,Vol.89,No.5(1980),pp.835-901.
  • 2C.Schepers,S.De Gieter & R.Pepermans,et al,"How are Employees of the Nonprofit Sector Motivated? A Research Need," Nonprofit Management and Leadership,Vol.16,No.2(2005),pp.191-208.
  • 3P.H.Mirvis,"The Quality of Employment in the Nonprofit Sector:An Update on Employee Attitudes in Nonprofit versus Business and Government,"Nonprofit Management and Leadership,Vol.3,No.1 (1992),pp.23-42.
  • 4J.Onyx,"Career Motivation:A Cross Sector Analysis,"Third Sector Review,Vol.4,No.1(1998),pp.43-54.
  • 5D.E.Bowen,C.Siehl & B.Schneider,"A Framework for Analyzing Customer Service Orientations in Manufacturing," Academy of Management Review,Vol.14,No.1 (1989),pp.75-95.
  • 6A.R.Hochschild,The Managed Heart: Commercialization of Human Feeling,Berkeley: University of California Press,1983.
  • 7A.A.Grandey,"Emotion Regulation in the Workplace:A New Way to Conceptualize Emotional Labor,"Journal of Occupational Health Psychology,Vol.5,No.1 (2000),pp.95-110.
  • 8C.M.Brotheridge & R.T.Lee,"Development and Validation of the Emotional Labour Scale," Journal of Occupational and Organizational Psychology,Vol.76,No.3 (2003),pp.365-379.
  • 9M.Tolich,"Alienating and Liberating Emotions at Work:Supermarket Clerks' Performance of Customer Service,"Journal of Contemporary Ethnography,Vol.22,No.3 (1993),pp.361-381.
  • 10A.S.Wharton,"The Affective Consequences of Service Work,"Work & Occupations,Vol.20,No.2 (1993),pp.205-232.

共引文献84

同被引文献151

引证文献8

二级引证文献14

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部