摘要
为揭示空中交通管制员胜任素质的内部结构与联系,通过文献总结与工作流程分析建立管制员胜任素质评价指标体系,根据决策试验与评价实验室法(DEMATEL)分析各指标的相互影响关系,运用解释结构模型法(ISM)构建管制员胜任素质解释结构模型。模型分5个层次,有17项胜任素质指标,体现了空中交通管制员胜任素质的层次结构与内在联系。结果表明:专业学习能力、语言表达能力、规章纪律意识、工作责任感、自我控制能力与心理抗压能力是管制员的根本素质,预测统筹、评估决策与应变反应能力则是直接关乎管制工作有效性的核心素质。
In order to clarify internal structure and relationships of air traffic controller＇s competencies,an evaluation index system of air traffic controller＇s competencies was established by literature investigation and workflow analysis. Then,mutual influence relationships among indicators were analysed by using DEMATEL method. Finally,an ISM of the competencies was established by using ISM method. The model is composed of five levels,including seventeen qualities indicators,and reflects the hierarchical structure of qualities and their internal relationships. It turns out that learning ability,expressive ability,discipline awareness,responsibility,self-control and psychological resistance are the fundamental qualities,and prediction,estimation and reaction capacities are the core qualities relating directly to the work effectiveness of air traffic control.
出处
《中国安全科学学报》
CAS
CSCD
北大核心
2014年第10期8-14,共7页
China Safety Science Journal
基金
中央高校基金资助(3122013C011)
中国民航大学科研启动基金资助(2012QD25X)
国家空管运行安全技术重点实验室2013年开放基金资助
