摘要
目的:通过对院前检查中心业务流程的调整,改变病人入院模式,提升床位周转率及降低住院平均日。方法:通过对院前检查中心小规模的试用,进而持续改进优化,实现全院推广应用。结果:通过对其应用,改变对病人的服务模式,从被动服务变为主动为病人服务,提升医院对病人的医疗服务质量。结论:通过不断探索,摸索出一套行之有效的院前管理模式,促进更多病人进入院前检查管理中心,实现医院病人双赢局面,全面提升医院管理水平及服务能力。
Objective：Through the adjustment of business process of pre—hospital examination center,the admission mode of patients is changed,the bed rotation rate is improved and the average days in hospital are reduced.Method：Through the small-scale trial of the pre—hospital examination center and the continuous improvement and optimization,it is promoted and applied in the whole hospital.Results：Through the application,the service mode of patients is changed from passive service to active service for patients,and the quality of medical service of hospital for patients is improved.Conclusion：Through the continuous exploration,an effective pre-hospital management mode is explored,more patients are encouraged to enter the pre—hospital examination management center,the win—win situation of the hospital and patients is realized,and the hospital＇ s management level and service ability are improved comprehensively.
出处
《中国数字医学》
2015年第3期11-13,共3页
China Digital Medicine
基金
国家863计划重大项目-数字医疗关键技术集成与应用示范(编号:2012AA02A612)~~
关键词
军卫一号
术前检查
院前检查
No.1 Military Medical
preoperative examination
pre-hospital examination
