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优质护理服务对院内感染控制率及患者满意度的影响 被引量:1

Effect of high quality nursing service on nosocomial infection control and patientsˊsatisfaction
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摘要 目的:采用优质护理服务控制院内感染率,提高患者护理满意度。方法以优质护理服务为分界点将我院感染科2013年12月至2014年6月收治的300例患者分为观察组200例和对照组100例,对照组采用常规护理,观察组采用优质护理服务来预防医院感染,比较两组患者的感染率、住院时间、住院费用、护理质量以及满意度。结果观察组患者感染出现的时间晚于对照组,感染率低于对照组,医护人员的不安全事件少于对照组,差异有统计学意义( P<0.05)。观察组患者的感染健康知识得分高于对照组,住院时间、住院费用少于对照组,护理质量评分和护理满意度高于对照组,医护人员满意度高于对照组,差异有统计学意义( P<0.05)。结论优质护理服务有利于减少院内感染的发生,确保患者的住院安全。 Objective To use high quality nursing service to control the nosocomial infection rate and improve patientsˊnursing sat-isfaction.Methods From 2013 December to 2014 June in our hospital 300 patients were divided into the observation group with 200 cases and the control group with 100 cases by the high quality nursing service as the dividing point.The control group was received routine nursing care, the observation group was given the high quality nursing service to prevent hospital infection.Two groups were compared with infection rate, hospitalization time, hospitalization cost and nursing quality and satisfaction.Results Infection occurred time in the observation group was later than that in the control group, the infection rate was lower than that in the control group, unsafe incidents were less than those in the control group with statistical significance ( P〈0.05) .The infection health knowledge score in the observation group was higher than that in the control group, the hospitalization time, hospitalization costs were less than those in the control group, nursing quality and nursing sat-isfaction score were higher than those in the control group, the medical staff satisfaction was higher than that in the control group with statisti-cal significance ( P〈0.05) .Conclusions High quality nursing care can reduce the incidence of nosocomial infection to ensure the safety of patients.
出处 《国际护理学杂志》 2015年第7期985-987,共3页 international journal of nursing
关键词 优质护理服务 院内感染 感染率 满意度 High quality of nursing service Nosocomial infection Infection rate Satisfaction
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