摘要
为了改变当前各景点信息服务同一化的粗放型服务模式,使之与我国旅游业发展的重要战略智慧旅游相适应,以提升国内旅游公共信息服务水平。为此,提出我国智慧旅游对公共信息服务提出的要求,即,开展高效的旅游公共信息服务以适应智慧化的需求。本研究根据国内旅游公共信息服务的现状,构建了智慧旅游的业务流程和智慧旅游中心建设的框架,借助大数据分析工具和智能移动终端为客户提供全新的公共信息服务。
Wisdom tourism has become an important strategy for the development of China＇s tourism in- dustry, but the current tourist information service is still in the extensive and indistinctive model. In order to provide better information services for tourists, the wisdom of tourism information service center should be build. So, proposed ubiquitous, seamless, real-time, accurate and interactive requirements for public information service in our country to carry out the wisdom of tourism, tourism public information services, to adapt to the demand of wisdom. According to the current situation of domestic tourism public informa- tion services, to build a framework for the development of the business process and the wisdom of the wis- dom of tourism center, with big data analysis tools and intelligent mobile terminal to provide public infor- mation services for new customers.
出处
《情报科学》
CSSCI
北大核心
2015年第7期145-149,共5页
Information Science
基金
教育部人文社会科学研究项目(10YJCZH057)
科技部"十二五"国家科技支撑计划项目(2012BAH69F01)
关键词
公共信息服务
智慧旅游
旅游信息
public information service
smart tourism
tourism information
