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基于情境感知的远程用户体验数据采集方法 被引量:23

A Method Based on Context-Awareness for Remote User Experience Data Capturing
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摘要 信息通信技术越来越广泛地渗透到人们生活的每个角落,这导致传统的用户体验数据采集方法和手段难以随时随地获取与情境紧密耦合的数据,这种局限使得研究人员很难深入了解用户在真实环境下的行为和体验.文章作者尝试采用基于情境感知的远程用户体验数据采集方法去解决这个问题.该方法利用现有的情境感知技术来模拟研究人员采集用户体验数据的过程:首先,使用情境获取技术来构建研究人员感知情境的过程;其次,利用情境表示和推理技术来模拟研究人员对情境的处理过程;最后,采用服务调用技术描述研究人员根据情境选择远程数据采集方法获取用户体验数据的过程.通过实例研究,表明文章所提出的方法有希望为解决传统方法所存在的问题提供一条新的途径.随着普适计算和泛在交互的迅猛发展,将情境感知技术应用于数据采集会逐渐成为用户体验研究的一个重要发展方向. Information and communication technology(ICT)is becoming ever more widely penetrated into people's daily life,leading to the traditional methods of user experience data capturing cannot capture user experience data which tightly couple with context information in anytime and anywhere.This limitation makes the researchers hard to understand the actions and experience of users in real world.The proposed method based on context-awareness for remote user experience data capturing maybe can solve this problem.This method use context-awareness technology to simulate the process of data capturing of user experience researchers.Firstly,using context capturing method to found the researchers' process of perceiving the context related user experience.Secondly,using context describing and reasoning to simulate the process of dealing with the context.Thirdly,using service call to describe the process of according to the context to select suitable remote methods to capture user experience data.Through the case study,proved that the method provide a promising new way to solve the problems of traditional methods.With the rapid development of Pervasive Computing and Ubiquitous Interaction,applying context-awareness technology to capture data will be an important direction of user experience research.
出处 《计算机学报》 EI CSCD 北大核心 2015年第11期2234-2246,共13页 Chinese Journal of Computers
关键词 情境感知 用户体验 远程用户研究 数据采集 context-awareness user experience remote user study data capturing
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