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政府向社会组织购买公共服务满意度研究——以武汉市为例 被引量:8

A Study on the Satisfaction of Purchase-of-Public Service Contracting——A Case of Wuhan City
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摘要 文章基于对武汉市社会公众所做的偶遇抽样调查数据,从公众满意度角度对政府购买公共服务展开研究,检验了影响政府购买公共服务满意度的一些因素。研究发现:公众的性别和年龄对政府购买公共服务满意度有较大影响,而教育程度、工作状况及收入等因素则没有显著影响;公众对政府直接供给的公共服务的评价会对政府购买公共服务满意度产生显著影响,公众对社会组织服务的评价则没有显著影响对政府购买公共服务的评价。上述研究结果对当前继续推进我国政府向社会组织购买公共服务有一定的指导价值。 Based on the date collected by the accidental sampling survey in Wuhan city, this paper discusses the issue of purchase-of-public service contracting from the perspective of public satisfaction, and tests the impacts of some factors on the satisfaction of purchase-of-publlc service contracting. The study shows that: Gender and age of the public have a great impact on the satisfaction of purchase-of-public service contracting, whereas education background, working status and income have no significant impact on it. The evaluation of public services provided by the government directly has a significant impact on the satisfaction of purchase-of-public service contracting, whereas the evaluation of services provided by social organizations has no significant impact on the evaluation of purchase-of-public service contracting. The results have a certain guiding value to continue to advance purchase-of-public service contracting in China.
作者 王轲 吴湘玲
出处 《华东经济管理》 CSSCI 北大核心 2016年第2期170-176,共7页 East China Economic Management
基金 国家社会科学基金青年项目(14CZZ023) 湖北省民政厅项目(MZT201406)
关键词 政府购买公共服务 公众满意度 交叉分析 多元Logistic purchase-of-public service contracting public satisfaction cross-over analysis muhinomial Logistic
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