摘要
目的探讨病床集中预约统筹管理的实施效果。方法 2015年3—11月中南大学湘雅医院院前准备中心对30个病房1 429张床位实施病床集中预约统筹管理,依据病情紧急程度、病种、预约顺序、就近安排原则,合理安排患者入院。结果 2015年3—11月的患者入院取消率、平均候床日均较2014年同期显著降低(P<0.05),入住率和患者满意度均较2014年同期明显升高(P<0.05)。结论病床集中预约统筹管理能有效保证床位充分使用、降低床位空置率,为患者提供方便、快捷、高效、温馨的非医疗服务。
Objective To study the effect of concentrated appointment and general control for sickbed.Methods Concentrated appointment and general control were given to 1 429 sickbeds of 30 wards in pre-hospital preparation center of Xiangya Hospital Central South University from Mar.2015 to Nov.2015.Patients admitted to hospital were ordered by reasonable arrangement according to the condition of emergency degree,disease category,appointment and proximity principle.Results The cancel admission rate and average waiting day from Mar.2015 to Nov.2015 were significantly lower than that of the same period in 2014（P〈0.05）,the occupancy rate and patient satisfaction from Mar.2015 to Nov.2015 were significantly higher than that of the same period in 2014（P〈0.05）.Conclusion Concentrated appointment and general control for sickbed can effectively guarantee full use,reduce the vacancy rate of sickbed,and provide patients with convenient,efficient and warm nonmedical services.
出处
《中国医院管理》
北大核心
2016年第6期25-27,共3页
Chinese Hospital Management
关键词
病床
集中预约
统筹管理
效果
sickbed
concentrated appointment
general control
effect
