摘要
目的观察品管圈活动(QCC)实施对急诊、病房护士工作交接质量的改善效果。方法选取本院QCC实施前急诊室收治68例患者,设为对照组;另选取QCC实施后急诊室收治的患者68例,设为观察组。对照组患者按常规流程进行急诊、病房护士工作交接;观察组则在QCC下进行相关工作的交接。观察2组患者急诊、病房转运、交接期间不良事件发生率。结果观察组急诊、病房护士工作交接过程中,项目漏交接、交接流程错误、语言表达不清、患者身份信息不明、管路固定不规范、管路标志模糊或无标识等不良事件发生率较对照组低,2组比较差异有统计学意义(P<0.05)。结论 QCC的实施对改善急诊、病房护士工作交接质量有良好作用,能有效减少不良事件的发生。
Objective To explore the effect of quality control circle （ QCC of work handover quality between nurses in emergency room and ward. Methods ） on improvement A total of 68 pa- tients before the implementation of QCC in emergency room were selected as control group, and 68 pa- tients after the implementation of QCC in emergency room were selected as observation group, the. The control group was conducted with the conventional process for work handover between nurses in emer- gency room and ward, while the observation group was conducted with the QCC for work handover. The incidence rates of adverse reactions during transport and handover were compared between two groups. Results Compared with the control group, the incidence rates of adverse reactions such as leakage of project handover, handover process errors, unclear language expression, unknown of pa- tient＇ s identity, the non-standardized fixation of pipeline, the fuzzy line mark or no mark were signifi- cantly lower in the observation group （P 〈 0.05 ）. Conclusion Implementation of QCC can effective- ly improve work handover quality between nurses in emergency room and ward and reduce the inci- dence rate of adverse events.
出处
《中西医结合护理（中英文）》
2016年第3期139-141,共3页
Journal of Clinical Nursing in Practice
关键词
品管圈
急诊
护士
工作交接
quality control circle
emergency
nurses
work handover
