摘要
目的：调查某三级甲等医院口腔专科护士工作满意度水平并探讨其影响因素。方法采用问卷调查法，对北京市某三级甲等口腔医院的791名护士的工作满意度进行调查，并对其影响因素进行分析。结果回收有效问卷656份，有效回收率为82.9%。656名研究对象工作满意度总均分为（3.24±0.92）分，处于中上水平；不满意的方面包括福利待遇、家庭与工作的平衡及专业发展机会。年龄、工龄和本院工作年限与满意度呈负相关（P〈0.01）。单因素分析显示不同工作场所、学历、职称及离职意愿的护士工作满意度差异有统计学意义（P〈0.05）；多元回归分析结果显示，离职意愿和年龄可能是护士工作满意度的影响因素。结论口腔专科护士工作满意度整体水平较高，降低护士离职意愿、提高福利待遇和创造专业发展机会可能是提高满意度的有效途径。
Objective To investigate the job satisfaction of nurses from one level three class A stomatology hospital and explore its influencing factors. Methods A questionnaire-based survey was used to examine job satisfaction of 791 nurses from the stomatology hospital in Beijing and analyze its influencing factors. Results A total of 656 effective questionnaire were collected with effective collective rate 82. 9%. The total average score of job satisfaction was （3. 24 ± 0. 92）, which was at or above intermediate-level; dissatisfaction dimensions contained extrinsic rewards, family/work balance and professional opportunities. The correlation analysis showed job satisfaction was negatively correlated with age, working years and years serving in this hospital （P〈0. 01）. Single-factor analysis showed nurses working in different department, with different levels of formal educations, professional titles and turnover intention varied significantly in job satisfaction （P〈0. 05）; multiple regression analysis showed that turnover intention and age might be influencing factors of job satisfaction. Conclusions The overall job satisfaction of dental nurses is at upper level. Efficient way to increase job satisfaction may be reducing turnover intention, improving extrinsic rewards and professional opportunities.
出处
《中华现代护理杂志》
2016年第8期1090-1093,共4页
Chinese Journal of Modern Nursing
关键词
护士
口腔医院
工作满意度
影响因素
Nurses
Stomatology hospital
Job satisfaction
Influencing factors
