摘要
目的:应用排队论量化分析儿科门诊医师工作量,提出优化配置医师方案。方法:运用排队论模型,计算儿科门诊患者排队系统中的各项运行指标,得出合理的儿科医师配置。结果:每周四、周五上午配置8名医师较为合理;每周一至周三,周六至周日配置9名医师较为合理。结论:排队论可量化评估医师工作量,同时为研究门诊合理配置医师提供科学依据。
Objective： To analyze the workload of pediatricians in outpatient department based on queuing theory quantitatively and propose optimal pediatricians allocation scheme. Methods：Applying queuing theory model to calculate operation indexes of oulpatients queuing system to achieve reasonable pediatricians allocation. Results：Allocating 8 pediatricians in Thursday and Friday morning and 9 pediatricians from Monday to Wednesday, Saturday and Sunday were reasonable. Conclusion： Queuing theory can analyze the workload of pediatricians quantitatively as well as provide a scientific basis for studying the rational staff scheduling in outpatient department.
出处
《医学与社会》
2016年第12期37-39,共3页
Medicine and Society
基金
太和医院循证医学"苗圃基金"资助项目
编号为EBM2014013
2015年度太和医院软科学项目
编号为2015rkt22
关键词
门诊
医师配置
儿科医师
排队论
Outpatient
Doctor Allocation
Pediatricians
Queuing Theory
