摘要
讨论新技术环境下的用户服务工作,以及用户服务工作面临的新问题。
The comments are given in this article on customer service under the new technical circumstances. And the librarians have to be faced with the new issues from customer service.
出处
《武汉科技学院学报》
2002年第4期81-82,共2页
Journal of Wuhan Institute of Science and Technology
关键词
数字资源
图书馆
服务
digital resource
library
customer service
