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优化体验模式 创新服务思路——安徽省高校图书馆“用户体验和体验式服务论坛”综述和思考

Optimization of Experience Pattern and Innovation of Serving Idea——Reflections and Review on the "User Experience and Experiential Service Forum" conference of University Libraries in Anhui
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摘要 技术的日新月异与读者阅读需求的变化,催生了用户体验式服务。此服务有别于传统图书馆的平面纸媒传播方式,主要表现为阅读信息的即时推送、空间多元等。其实现方式是通过让读者参与体验式阅读,激发读者的阅读兴趣,让读者产生相应的情感体验,从根本上挖掘阅读潜力。用户体验式服务的终极目标是实现对大众阅读的多维服务、对个体阅读的定制服务,在根本上深化全民阅读。用户体验式阅读服务与传统纸媒服务体系并不抵牾,因为其本质就是传统纸媒信息表达的内涵深化与外延拓展。 With the development of technology and change of readers" needs, user experience service appears. The service is different from traditional paper media in libraries in forms of instant push of information and diversification of space and so on. It motivates readers" reading interest, emotional experience and reading potential via their participation in user experience reading. The ultimate goal of this service is to achieve the multi-dimensional services of public reading, customize services of personal reading and deepen the universal reading fundamentally. The user experience reading service is not contradictary with traditional paper media service system, in that the essence of it is internal deepening and external expansion of the traditional paper media information expression.Keyword
出处 《兰台世界》 2017年第22期87-90,共4页 Lantai World
关键词 图书馆 体验式服务 新媒体 阅读推广 服务思路 library user experience service new media reading promotion serving idea
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