摘要
为掌握科研人员的科技情报信息认知和需求,为情报服务的建设与开展提供参考依据,采用调查问卷与简单访谈调查结合的方式,对科研院所科研人员用户基本情况、用户对科技情报服务的了解与认知、用户对科技信息与情报服务的需求等方面进行调查析。结果显示,调查对象对科技情报服务的内涵与外延认知不足,但是存在较高的事实上的科技情报服务需求,在建设科技情报服务时,应当从加强宣传力度、针对不同群体要提供差异性服务和建立便捷的反馈制度等角度展开。
In order to provide reference for promoting information services, this research uses the questionnaire and inter- view survey to investigate and analyze the basic situation of personnel user, their awareness and the demand of scientific and technical (S&T) information service in the scientific research institute. Results show the insufficient awareness of the re- spondents about the connotation and extension of S&T information service, and the great demand in S&T information serv- ice. So, we should enhance dissemination of S&T information service when constructing the information service system. For different groups, we should provide different services according to their different demand and characteristic. And establis- hing convenient feedback way is also in need.
出处
《科技管理研究》
CSSCI
北大核心
2018年第4期161-165,共5页
Science and Technology Management Research
基金
广东省科技计划项目"甘蔗糖业科技文献的科研图谱系统建设"(2016A030303025)
关键词
科研服务
科技情报服务
用户认知
用户需求
scientific research service
S&T information service
user cognition
user demand